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Dunedin Must Adapt to Pinellas 911 Dispatch Plan

The plan, which goes into effect June 1, will change the way paramedics and firefighters respond to minor 911 calls, such as those about a fall or a sick person. Dunedin officials argued in August that the plan may not make sense for its residents.

A Jan. 15 county decision to only send ambulances to minor 911 calls could soon leave Dunedin fire-paramedics unable to respond those incidents in their own backyard.

Pinellas County says in the third phase of Medical Priority Dispatch, only an ambulance unit may be dispatched to specified non-emergency medical calls. The dual response from a fire unit and ambulance, as well as lights and sirens, will continue to be used for high-level emergencies, according to a news release sent after the Jan. 15 Board of County Commissioner vote.

In essence, firefighters and paramedics would no longer both be dispatched to non-life-threatening 911 calls, such as those about a fall or a sick person. Only an ambulance would be dispatched.

County officials believe the change, which goes into effect June 1, would save the county 14,000 first-responder responses a year and keep fire vehicles available in the event of a higher-priority call at the same time.

A county official told Dunedin commissioners in August that the change would cause response times for minor calls to increase an average of 2 minutes and 40 seconds, but it would help decrease the time it takes for responders to reach the truly urgent calls.

The idea did not sit well with Dunedin officials. 

Dunedin commissioners maintained that their residents should not have to wait longer for services they pay for through city taxes if their own first responders, who are geographically closer, can get to the scene faster.

Dunedin was one of several cities, including Safety Harbor, St. Petersburg, Pinellas Park, South Pasadena and Belleair Bluffs, along with the East Lake, Palm Harbor, Lealman and the Pinellas Suncoast fire districts, to vote against the county plan. 

Dunedin Fire Chief Jeff Parks said Pinellas County's Jan. 15 vote allows him time to work with City Manager Rob DiSpirito on how best to respond in Dunedin. 

"Our current thoughts are that we will continue to respond in a non-emergency status to make sure that a medical unit arrives in a timely period," Parks wrote in an email Jan. 16 to Dunedin Patch.

Dunedin Fire Department's current average response time is 4 minutes and 27 seconds, excluding "downgrades," Parks said. 

The Medical Priority Dispatch plan, according to a county news release, has rolled out in two previous phases:

  • In the first phase, implemented in April 2009, the emergency medical dispatch function was transferred to the 911 Center.
  • In the second phase, implemented in December 2010, medical emergency 9-1-1 calls were assessed to dispatch only fire department units in non-emergency situations when a multi-emergency response was not appropriate.

Largo, St. Pete Beach and Seminole fire districts passed resolutions supporting the county's third phase.

Related Coverage:

  • Vote to Change 9-1-1 Dispatch is Tuesday
  • Officials Want More Time to Discuss Firefighter's EMS Plan

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Tom G January 17, 2013 at 12:19 pm
I think this makes total sense. I see no reason for a fire truck to go to all these minor incidents. It just wastes gas and time. Instead focus on getting an ambulance there quicker.
Maggy Graham January 17, 2013 at 02:01 pm
Makes sense to me. I never understood why the fire engine comes, then the ambulance, when the situation doesn't call for a fire engine. It's one thing if there is someone needs the special training of a firefighter, but quite another if it is a minor emergency. True, the fire engine always arrives before the ambulance. The problem, then, is that the ambulance needs to figure out why it is a minute or so behind the fire engine, and fix that.
Andy W January 17, 2013 at 08:29 pm
Glad to see people with common sense are supporting this
pinellascountymedic January 18, 2013 at 01:48 pm
The EMS system is designed so fire rescue (as first responders with 1 county funded paramedic) arrives first to assess and stabilize critical patients. The ambulance (with a paramedic and an EMT) arrives soon after (sometimes before the fire rescue unit) to continue treatment and transport patient to hospital ER. This allows fire rescue unit to go back into service more quickly (average call is 20-30 minutes for fire rescue) while the ambulance transports patient to ER (average total time of call, responding, on scene, transporting, waiting and drop off of patient at ER... is 1 hour.) That's the way the system is designed so citizens will have a paramedic (whether FD or Sunstar Ambulance) at your side within 7.5 minutes (contract of fire rescue first response.) The citizens of Pinellas have it very good, as the average 911 emergency response time is 4.5 minutes! This only makes sense to NOT have fire rescue respond to these minor, non-emergent 911 calls so they can remain available for the truly emergent 911 calls.
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